Terms and Conditions of Sale

Conditions générales de vente des séjours en chambre d'hôtes

Article 1 / Durée du séjour

The customer who signs this contract concluded for a fixed period will not be able under any circumstances to take advantage of any right to remain in the premises.

Article 2 / Formalités de réservation

After receiving your reservation, we will send you a written confirmation by e-mail and invite you to pay a deposit of 30% of the reservation amount within a maximum of two weeks (but more quickly if the reservation is made with less notice). Once this deposit is received, the reservation becomes firm. By paying the deposit, you confirm your full agreement with the general conditions specified below. Please note that without the payment of the deposit within the specified time, the reservation is not confirmed and, consequently, we reserve the right to collect the rooms.

Article 3 / Annulation du séjour par le client

Any change is possible only after the agreement of “La Villa Miami” and may result in additional charges.
We inform you that in case of cancellation of the reservation before the beginning of the stay, it will be due, as a penalty clause by the customer, an indemnity set as follows:
– if the cancellation occurs more than 15 days before the arrival date, the deposit will be refunded in full
– if the cancellation occurs between the 14th and the 7th day before the arrival date, the deposit will be refunded at 50% of the amount of the reservation
– if the cancellation occurs between the 6th and the day of your arrival, the totality of the payment will remain acquired to ” La Villa Miami “.
Any reservation benefiting from a promotional offer will not be refunded in case of cancellation.
In case of early departure during the stay, the total payment of the reserved service will be required.

The customer who has not paid the balance on the agreed date is considered to have cancelled his trip without being able to take advantage of this cancellation and therefore incurs the cancellation fees mentioned above.

In accordance with Article L. 221-28, 12° of the Consumer Code, a contract for the purchase of tourist services is not subject to the right of withdrawal.

Article 4 / Assurance annulation

Please note that no cancellation insurance is included in our rates. It is therefore highly recommended to take out one if needed.

Article 5 / Annulation du séjour par le propriétaire

If, before the beginning of the stay, the owner has to cancel the reservation, he must immediately inform his client by registered letter with acknowledgement of receipt. No financial compensation can be requested except for the full amount of the reservation already paid.

Villa Miami reserves the right to interrupt or cancel a stay if the customer does not comply with Article 10 of the GTC.

Article 6 / Heure d’arrivée

The client must arrive on the day specified at the time of reservation, at the earliest at 4:00 pm (time of availability of the rooms and delivery of the keys) and at the latest at 7:00 pm. If forced, please call before 6pm. No reception will be held after 8pm. In case of late or delayed arrival, the client must inform the owner.

Article 7 / Heure de départ

On the day of departure, the client must vacate the room by 11:00 am at the latest. If the rooms are not vacated at the specified times, a charge of 50% of the nightly rate will be automatically applied from 11:00 am to 5:00 pm.

Article 8 / Règlement du solde de l’hébergement

The balance of the stay must be paid one week before your arrival by credit card or bank transfer.

Article 9 / Animaux de compagnie

Pets are not allowed.

Article 10 / Art de vivre et utilisation des lieux

In order to guarantee the tranquility of the place and the comfort of the guests of La Villa Miami, the respect of a certain “art of living” is required of all. Smoking is totally forbidden inside the rooms and common areas; some areas are equipped to receive smokers and their entourage. The client agrees to respect the rules of good manners that will be indicated to him, those that are imposed on all when living in a community and the present general conditions of sale.

The customer agrees to return the rooms in perfect condition at the end of the stay and to systematically declare – and to assume financially – any damage for which he/she would be responsible. The customer agrees to pay the sum of 50 euros in case of loss of the keys of his room. It is forbidden to enter all private areas of the house without being invited. You will only be able to use the parking space dedicated to you. We are not responsible for any damage that may be caused to your vehicle by a third party inside the property. We remind you that the parking area is under video surveillance. The use of the charging station for your electric vehicle is subject to billing.

Guests should note that La Villa Miami is only open to those over 18 years of age.

Guests are not allowed to receive guests without the express permission of the owner; in any case this request must be exceptional.

Villa Miami will not accept any responsibility for loss, theft and/or damage or injury to property and/or persons on the property from any cause whatsoever.

Access to the shared pool and jacuzzi is free. The use of the private Jacuzzi is subject to reservation and agreement of the owners. Even if no one is present, the private Jacuzzi is not accessible.

The pool is a place to relax, no jumping, diving or excessive swimming is allowed. The pool is heated and maintained between 28 and 30 degrees, but this is not a given depending on outside temperatures or technical problems for reasons beyond our control, the temperature may vary.

Article 11 / Modification des conditions de vente

The present conditions of sale can be modified at any time and without notice. The acceptance and the respect of these conditions of sale are considered acquired as soon as the deposit is paid.

Article 12 / Loi informatique et liberté

For your information, the entire property is under video surveillance 24 hours a day for your safety.
In accordance with the law n° 78-17 of January 6, 1978 modified in 2004 relating to data processing, the files and freedoms, you profit from a right of access and of correction to the data concerning you. We undertake not to pass on the information you have provided to us to other companies or organizations under any circumstances.

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    VILLA MIAMI

    Chambres d'Hôtes